How to Return your Order

We want you to be delighted with your purchase from Tributes and, if you are not, you can return it to us for replacement or a full refund.

If you are a retail customer it is your statutory right to return any product bought online for any reason up to 14 days from receipt. This is called the “cooling off period”. The only exceptions to this are if the product has been personalised or if it has been used or altered after receipt. If your product is faulty you can return the product outside this time frame and we will replace or refund it as you request.

All returns of Tributes products within the UK are free of charge. All you need to do is complete the form below and we will start the process for you. You can choose to return your item, for a full refund, or have it replaced.

You have a choice of how you would like to return your item.

RETURNS REQUEST FORM

Please tell us if you'd like us to replace your item, or refund it, when returned.
REPLACEMENTREFUND & RETURN

Please tell us how you would prefer to return your item
PICKUP BY COURIERTAKE TO COURIER DROPOFF LOCATIONI'M NOT SURE, PLEASE CALL ME

PLEASE NOTE: If your parcel weights over 20kg or measures more than 120cm (when length, width and depth are added together) you may not be able to use the DPD dropoff service. Please choose either the "Pickup" or "call me" option and we will make the necessary arrangements.

If you have selected "Pickup" or "Please call me", please let us know the best telephone number to reach you on

After adding this item to your basket you will be redirected to personalise the included accessory.

You have chosen a product that can be personalised. Would you like to personalise it now?

Personalise now

MENU }